Privacy Policy

Sierra Oaks Dental (“we,” “our,” or “us”) is committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, protect, and disclose information obtained through our website and related digital services.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name
  • Phone number
  • Email address
  • Appointment requests
  • Contact form submissions
  • Payment-related inquiries
  • Information submitted through online forms or chat features

We may also collect non-personal information automatically, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on the site
  • Referring websites

This information is used to improve website functionality and user experience.

How We Use Your Information

The information we collect may be used to:

  • Schedule and manage appointments
  • Respond to inquiries and requests
  • Communicate with you regarding services or updates
  • Process payments or billing-related requests
  • Improve our website, services, and patient experience
  • Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

HIPAA & Protected Health Information

Sierra Oaks Dental complies with applicable federal and state laws regarding the privacy of health information, including the Health Insurance Portability and Accountability Act (HIPAA).

Any protected health information (PHI) shared with us is handled in accordance with HIPAA regulations and used only for treatment, payment, and healthcare operations, unless otherwise permitted or required by law.

Please note: Submitting information through our website does not establish a doctor-patient relationship and should not be used for urgent or emergency medical communication.

Third-Party Services & Integrations

Our website may include third-party tools and services such as:

  • Online payment processing (e.g., Weave Pay)
  • Appointment scheduling systems
  • Chat or messaging features
  • Analytics tools (e.g., Google Analytics)

These third-party providers may collect information according to their own privacy policies. Sierra Oaks Dental is not responsible for the privacy practices of external websites or services.

We encourage users to review the privacy policies of any third-party services they interact with.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to:

  • Improve site performance
  • Analyze user behavior
  • Enhance user experience

You may choose to disable cookies through your browser settings; however, doing so may limit certain website features.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, or disclosure. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your information.

Communications & Opt-Out

If you provide your contact information, you may receive communications from us related to appointments, services, or office updates. You may opt out of non-essential communications at any time by contacting our office.

Transactional or appointment-related communications may still be sent as necessary.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe information from a child has been submitted to us, please contact our office so it can be promptly removed.

Changes to This Privacy Policy

Sierra Oaks Dental reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Sierra Oaks Dental
2280 Fair Oaks Blvd
Sacramento, CA 95825
Phone: (916) 481-2000
Email: info@sierraoaksdental.com